Privacy Policy

At BALL, we prioritize your privacy. We collect personal information that you provide to us directly, such as your name, contact details, financial preferences, and property interests when you register, complete an assessment, or use our Concierge services.

We also collect data automatically through your use of the website, including IP addresses, browsing behavior, and device information, using cookies and similar technologies.

The information we collect is used to:

• Provide, operate, and maintain our Services.
• Power our matching algorithm to connect you with suitable properties.
• Communicate with you regarding updates, offers, and Concierge support.
• Analyze and improve our website's functionality and user experience.
• Ensure security and prevent fraudulent activities.

We do not sell your personal data. We may share your information with trusted third-party partners (such as verified developers or legal partners) solely for the purpose of facilitating your property transactions, provided they adhere to strict confidentiality agreements.

We may also disclose information if required by law or to protect the rights and safety of BALL, our users, or the public.

We implement robust, industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

You have the right to access, correct, or delete your personal information stored on our platform. You can manage your preferences through your account settings or by contacting our support team.

You may also opt out of promotional communications at any time, though you will continue to receive essential service-related emails.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer at privacy@ballers.ng.