Privacy Policy

At BALLERS.ng (Highrachy Investment & Technology Ltd), your privacy is of paramount importance to us. We treat your personal and financial information as strictly confidential. We are dedicated to protecting your data and providing you with the highest level of security across every point of interaction with our website, https://www.ballers.ng, and all connected services and digital tools.

This Privacy Policy describes what personal information we collect, the lawful basis on which we process it, how it is safeguarded, and the choices you have regarding your data. We collect personal information only by lawful and transparent means, with your knowledge and consent.

By using our platform and agreeing to our Terms of Use, you confirm that you have read, understood, and consented to the data practices described in this policy.

We and our verified analytics partners use cookies, web beacons, and local browser storage to collect information about your platform usage. Cookies are small data files assigned to your browser when you visit BALL which enable recognition of your session, preserve your search filters, and retain your interactive checklist progress.

We use strictly necessary cookies to keep you authenticated, functional cookies to remember preferences, and aggregated analytics cookies to understand how users interact with our properties. You can configure your browser settings to decline or delete cookies at any time, though certain interactive features may function with diminished convenience.

Information collected from you is used strictly for legitimate commercial and operational purposes, including:

• Providing Core Services: Generating your personalized BALL Score™, recommending tailored property matches, coordinating physical inspections, and administering milestone escrow accounts.
• Customer Communication: Responding to your advisory briefs, sending confirmation updates, dispatching survey summaries, and relaying verified inspection reports.
• Market Insights: Delivering property newsletters, neighborhood appreciation trends, and legal updates (you may unsubscribe from non-transactional marketing at any time).
• Security & Fraud Prevention: Detecting fraudulent listings, defending platform infrastructure against cyber threats, verifying user identities, and ensuring milestone contract integrity.
• Regulatory Compliance: Complying with statutory anti-money laundering (AML) protocols and legal reporting standards mandated under Nigerian real estate governance.

When utilizing digital signature functionalities on the BALL platform to execute property reservations, allocation agreements, or milestone contracts:

• You consent to conduct transactions electronically and acknowledge that digital signatures carry identical legal enforceability to physical signatures.
• Our servers maintain timestamped cryptographic audit logs recording IP address, device fingerprints, and verified one-time passwords associated with each signature event.
• These records are securely retained to provide tamper-proof evidentiary integrity for all contractual milestones.

We retain your personal information only for as long as necessary to fulfill the services requested, satisfy statutory real estate transaction archiving periods under Nigerian law, or resolve commercial disputes.

All data is transmitted via industry-grade Transport Layer Security (TLS 1.3) encryption. Stored databases and property records are protected with multi-layered role-based access controls, firewalls, and periodic vulnerability audits to prevent unauthorized access or disclosure.

Under applicable Nigerian data protection guidelines, you are entitled to:

• Access: Request a copy of the personal information BALL holds regarding your profile and transactions.
• Correction: Request rectification of inaccurate, outdated, or incomplete personal details.
• Deletion: Request erasure of your personal data where retention is no longer required by statutory real estate compliance or active contractual obligations.
• Marketing Opt-Out: Click the "unsubscribe" link in any informational email to immediately cease non-transactional marketing messages.

We reserve the right to update this Privacy Policy to reflect advancements in technology, evolving real estate regulations, or enhancements to our platform services. Changes become effective upon publication on this page with an updated effective date. We encourage regular review of this policy.